Customer Retention Rate: Definition, Formula, and Strategies
Learn what customer retention rate means, how to calculate the percentage of customers who return, and improve retention with strategies for ecommerce brands.
5 min read
Articles curated around KPIs, featuring best practices, playbooks, and learnings from the Daymark team.
Learn what customer retention rate means, how to calculate the percentage of customers who return, and improve retention with strategies for ecommerce brands.
Use this Shopify operating scorecard to track the right metrics daily, weekly, and monthly, with formulas and what each number should tell you.
A practical guide to essential web analytics KPIs—what they mean, how to calculate them, and why they matter for growth.