Revenue & RetentionARR

Annual Recurring Revenue

ARR represents the annualized value of recurring subscription revenue, typically used by companies with annual contracts or significant enterprise business.

Key Takeaways
  • ARR is the value of recurring revenue normalized to a one-year period, calculated by taking MRR and multiplying by 12 or summing annual contract values.
  • Common Mistakes:
  • Using ARR for monthly subscription businesses where MRR is more appropriate.
  • Including multi-year contract values without normalizing to annual amounts.
  • Counting non-recurring revenue like implementation fees in ARR.
  • Not adjusting ARR when customers downgrade or partially churn mid-contract.
  • Mixing bookings with ARR (bookings is future committed revenue; ARR is current run-rate).
  • Calculating ARR from total revenue instead of recurring subscription revenue only.

Definition

ARR is the value of recurring revenue normalized to a one-year period, calculated by taking MRR and multiplying by 12 or summing annual contract values.

ARR growth

Company is adding more annual contract value than it's losing.

ARR > $10M

Often signals readiness for scaling or Series B fundraising.

High ARR volatility

May indicate concentration risk or seasonal patterns.

Formula

ARR = MRR × 12  OR  ARR = Sum of all annual contract values

Variables

MRR

Monthly recurring revenue from all active subscriptions.

Annual Contracts

Total value of active annual subscription agreements.

Examples

ARR from MRR

MonthMRR
January$45,000
February$48,000
March$50,000
  1. 1Use most recent MRR: $50,000
  2. 2ARR = $50,000 × 12 = $600,000
ARR = $600,000

Track in Daymark

Data Sources

CSVgoogle sheetspostgreSQL

Required Fields

Subscription or contract data
  • customer_id
  • annual_contract_value
  • start_date
  • end_date

Sample Questions

  • What is the current ARR?
  • Show ARR growth quarter over quarter
  • Calculate new ARR and churned ARR for current quarter
  • What is our ARR by customer segment or industry?
  • Show ARR cohort retention over time
  • Which sales rep or team has generated the most ARR this year?
  • Forecast ARR for next quarter based on pipeline

Dashboard Template

1. line
ARR over time

Quarterly or monthly ARR trend

2. waterfall
ARR movements

New, expansion, contraction, and churn

3. bar
ARR by segment

Enterprise vs SMB vs mid-market

4. bar
Net new ARR

Monthly or quarterly net ARR additions

Common Mistakes

  • Using ARR for monthly subscription businesses where MRR is more appropriate.
  • Including multi-year contract values without normalizing to annual amounts.
  • Counting non-recurring revenue like implementation fees in ARR.
  • Not adjusting ARR when customers downgrade or partially churn mid-contract.
  • Mixing bookings with ARR (bookings is future committed revenue; ARR is current run-rate).
  • Calculating ARR from total revenue instead of recurring subscription revenue only.

FAQ

Q: When should I use ARR vs MRR?

Use ARR if you primarily sell annual contracts or are enterprise-focused. Use MRR for month-to-month or shorter contract cycles.

Q: How do I handle multi-year contracts?

Take the total contract value and divide by the number of years to get annual run-rate.

Q: Is ARR the same as annual revenue?

No. ARR is recurring subscription revenue annualized; annual revenue includes all revenue types.

Start Tracking Annual Recurring Revenue